Privacy policy

1. Who we are

This website is operated by Fullday Ltd (“we”, “us”), which runs Fullday, a members’ club in Brooklyn with workspace, a gym, a spa and a kitchen under one roof. This policy explains what personal information we handle when you visit the site, fill in a form or write to us, and the choices you have.

If you have a question about this policy, write to us through the Visit page. We answer privacy requests within 30 days.

2. Information we collect

Information you give us: your name, email address, phone number and the content of your message when you fill in a form, book a tour, ask about a membership or a meeting room, or join a waitlist. Only the fields marked as required are needed to answer you.

Information collected automatically: when you browse the site, our hosting provider records technical data such as your IP address, browser type, pages visited and the date and time of the visit, to keep the site secure and working.

This website does not take bookings or payments and does not ask for health information. Bookings, memberships and payments are handled by our booking and payment providers, under their own privacy notices, which you see before you share anything with them. Any health questionnaire, waiver or allergy information you give at the club is kept separately from this website.

3. How we use it

To answer your questions, arrange your tour or day pass and send you the information you asked for.

To send you the club newsletter, class schedule changes or event invitations if you asked for them. You can unsubscribe at any time from the link in each email.

To run, secure and improve the website, and to meet our legal obligations, such as keeping records required by law or responding to lawful requests from authorities.

We do not sell your personal information, and we do not use it for automated decisions that have a legal effect on you.

4. Cookies and analytics

The site uses a small number of cookies and similar technologies. The Cookie Policy lists them and explains how to control them.

We only use cookies that are needed for the site to work and privacy-friendly analytics that do not identify you, so the site does not ask for consent through a banner.

5. Who we share it with

Service providers that help us run the site and answer you, such as our website host, form and email providers. They process your information on our instructions and are bound by confidentiality and security obligations.

Our booking and payment providers, when you follow a link from this site to book a desk, a class, a treatment or a membership. What you enter there is governed by their terms and privacy notices.

Authorities when the law requires it, or when needed to protect the safety of our guests, our staff or the public.

6. How long we keep it

Messages, tour requests and form submissions are kept for as long as needed to answer you, and no longer than 24 months after our last exchange.

Newsletter details are kept until you unsubscribe.

Technical logs are kept for a short period, usually less than 90 days, for security purposes.

7. Your rights and choices

Depending on where you live, including under the laws of some US states, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict some uses, and to withdraw a consent you gave.

To make a request, write to us through the Visit page. We may ask you to confirm your identity before we act on it. We will not treat you differently for using these rights.

8. Children

Membership and the gym and spa floors are for guests 18 and over, and this website is not directed at children. We do not knowingly collect information from anyone under 13. If you think a child has sent us information, tell us through the Visit page and we will delete it.

9. Security and international transfers

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our providers may process information outside the state or country where it was collected. When that happens, we rely on the safeguards required by applicable law.

10. Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed. If a change is significant, we will make it clear on the site.